Community · Public Service · Policy
Emergency
Emergency / Get Help

Official services first.

Do not wait for a reply from this website. SHINE does not operate a hotline, ambulance, shelter, rescue team, clinical service, legal service or emergency dispatch.

Program in Development
Official emergency services

Immediate danger?

In Nepal, call Nepal Police on 100. For medical emergencies, contact an established nearby hospital or local ambulance provider directly.

Call Nepal Police · 100

This opens your device’s phone app. It does not notify SHINE or confirm that a call connected.

Nepal Police official information
Email

Emergency notifications

You can email emergency@shinenepal.org to notify SHINE Nepal. Response hours are not published, and email may not be read promptly. Email does not dispatch help or replace official emergency services.

Do not send survivor identities, medical records or precise private locations. If anyone is in immediate danger, call official services first.

01

People’s safety

For immediate danger, contact police or local authorities. For urgent health needs, contact an established hospital. For mental health or sexual violence support, seek a qualified provider through a trusted local health facility. Share only information needed for safe assistance.

02

Animals in distress

Contact an established local veterinarian or verified animal welfare organization. SHINE cannot dispatch animal rescue, veterinary treatment or shelter placement.

03

Preparedness and future support

Disaster management, training and emergency support for people and animals are program priorities in development. No live relief requests, supplies registration or responder assignments are published here.

04

Safe participation

Do not enter disaster areas or attempt rescue without suitable training and direction from responsible authorities. Future volunteer opportunities